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Osoana

"Discover, Connect, Transform"

Testimonials

I can't get enough of this store's makeup collection. From playful lip balms to trendy eyeshadows, they have it all. The prices are reasonable, and the products are so much fun to experiment with. It's a dream come true for any makeup-loving girl!

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I recently discovered this cosmetics store for girls, and it's a treasure trove for anyone who loves makeup. The store's ambiance is inviting, and I could spend hours exploring all the fun beauty items they have. It's a fantastic place for girls to express themselves through cosmetics!

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As a parent, I appreciate this cosmetics store's commitment to offering safe and non-toxic beauty products for girls. It's reassuring to know that my daughter can have fun with makeup while using items that are suitable for her age.

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FAQ

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You can email us at support@osoana.com where our customer service team will be happy to help you with whatever you need!

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

Due to high demand, orders may take between 2-4 weeks to arrive.

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

Only United States

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

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